No, we do not support WordPress.com
Website Maintenance Services
Expert WordPress Support Services in Malaysia
Let us handle your website, while you handle success.
Why use WordPress
WordPress is the
Number ONE
Content Management System
Powering over
43% of the web
Enterprises like NASA, White House, Taylor Swift and Harvard University use WordPress
Malaysia has over 30K WordPress websites
In Malaysia, many enterprises, as well as .edu and .gov websites, use WordPress as their preferred CMS for better SEO
Data Sources: w3techs
Is WordPress Secure
WordPress is very secure if the site is well managed.
Problems are mainly caused by website owners or inexperienced freelancers who do not know how to build and manage their websites properly. A lack of security knowledge is common, such as using overly simple passwords, using nulled plugins/themes, not updating cores, themes, and plugins, and using cheap shared hosting.
Why is Website Maintenance Important?
To keep your website secure, fast, and up-to-date, regular maintenance is a must. Don’t let security breaches or slow performance affect your SEO ranking.
WordPress
Vulnerability Statistics
Plugins were responsible for 97% of all new security vulnerabilities.
source Patchstack
Hacked
Website Threat Report
SEO spam was detected on 46.76% of all infected websites in 2022.
source Sucuri
Slow
Website Affect Sales
53% of visits are likely to be abandoned if pages take longer than 3 seconds to load.
source Google
Here are some common Malware problems
Deceptive site ahead warning
Warning from Google about unsafe site. Usually caused by unmanaged or nulled theme / plugin.
Japanese on Seacrh Results
Thousands pages with Japanese title and descriptions on search results. Caused by vulnerabilities.
Malicious files
Unbelievable number of malicious files are hidden everywhere, making them very difficult to locate, even with paid tools.
We have manually removed over
20,000
malicious files
in 2021!
Manually removed various files/codes from database, PHP, Javascript, WordPress core files, index, jpegs, invisible files, fake plugins, etc. These issues were caused by poor website maintenance, nulled themes/plugins, and insecure hosting environment.
We are a reputable and experienced WordPress Website Maintenance & Support in Malaysia, providing top-notch web maintenance services.
Ulement is a leading WordPress website maintenance company in Malaysia, offering comprehensive solutions. We collaborate with multiple hosting providers to manage their enterprise clients.
Our comprehensive 360° Website Maintenance & Support coverage is designed to provide you with a hassle-free website management experience. From regular updates and backups to security monitoring and performance optimisation, our services cover every aspect of your website’s maintenance and support needs.
We understand that hiring an in-house can be inexperienced, expensive, and time-consuming. Our website maintenance services provide access to expert services at a fraction of the cost and deliver effective, tailored solutions for your business needs. That is why many hosting providers suggest our services to their enterprise clients.
WordPress Managed Services
Expert WordPress Support
From SSL mismatch to Error Establishing a Database Connection to WordPress Fix Fatal Error, we will diagnose and fix whatever problem you face.
Regular Update
Always keep WordPress, theme & plugin updated to ensure website safety and security, and to make sure that your website is performing at its best.
Offsite Backups
Daily offsite backup with encryption methods and storage on secure enterprise-grade cloud storage.
Premium Licenses
Access to our library of premium theme & plugin licenses worth more than RM10,000.
Activity Tracking
Keep track of user and system activity to logs, so it can be easily diagnosed when the website breaks down.
WooCommerce Support
Optimise, secure and support your online store to ensure it runs smoothly.
Enhanced Websites Security
WordPress Security
Web Application Firewall to keep your WordPress site safe and secure by blocking bad requests and bad bots.
Daily Malware Scanner
24/7 Malware Scanning. Tracks every little change to zero at the precise location of the malware.
Malware Removal
If your website is compromised while managed by us, we’ll remove malware for FREE.
Blacklist Monitoring
Make sure your website is always safe for Search Engine, so that it will not drop from search rankings.
Block Bad Bots
Stops leeches, scanners and spammers, and improves traffic quality and overall site security.
Spam Protection
Blocks spam comments and trackbacks effectively, without captchas.
Website SEO & Marketing
Google Analytics Integration
Analytics to provide valuable insights on the website performance.
Google / Bing Instant Indexing
Automatically inform Google / Bing of any content changes on your website.
Monthly Traffic Reports
Monthly Traffic data from Google Analytics & Search Console, valuable insights on your website.
Improving Website Performance
Makes sure it loads fast and helps you get better conversations and rank better than your competitors.
Image Optimization
Compress and reduce file size without sacrificing quality. Improve performance and website ranking.
Global CDN
Supercharge your website for global audience.
Enhancing Website Monitoring
Uptime Monitoring
Ensure that your website is working smoothly and running at all times.
Domain Expiration Monitoring
Avoid losing domain and lost everything your website has been ranked for.
Performance Monitoring
Ensure that your website loads fast to improve conversions.
SSL Expiration Monitoring
Avoid Not Secure warning and losing traffic from search engine.
Keyword Monitoring
Avoid keyword page absence and losing precious keywords your website has been ranked for.
He's one of the best in the industry, with astounding skill and knowledge.
When you’re stuck with your website or server issues and you really have no solution or are looking for a fast, professional solution, Julian from Ulement is your guy. Don’t waste time trying to find the solution yourself; he can fix it extremely quickly because he is one of the best in the industry. His skill level and knowledge are astounding. When I am in despair with my website issue, this is my go-to person.
Nixon Lee
Entrepreneur
WordPress Maintenance Pricing
Personal Care
Basic plan for low traffic, less than 20 pages.
Weekly WP core Updates
Weekly Theme / Plugin Updates
Weekly Offsite Backups
Activity Tracking
Basic Web Application Firewall
Spam Protection
WordPress Hardening
Google Analytics Integration
Uptime Monitoring
48 hour Response Time
No On-Demand Support
Business Care
Comprehensive plan for every business.
Weekly WP core Updates
Weekly Theme / Plugin Updates
Daily Offsite Backups
Activity Tracking
Premium Licenses
Web Application Firewall
Daily Malware Scanner
Malware Removal
Blacklist Monitoring
Block Bad Bots
Spam Protection
WordPress Hardening
Google Analytics Integration
Google / Bing Instant Indexing
Monthly Traffic Reports
Speed Up WordPress
Image Optimization
Uptime Monitoring
Domain Expiration Monitoring
Performance Monitoring
SSL Expiration Monitoring
24 hour Response Time
2 Hours On-Demand Support
Enterprise Care
Custom plan for clienst with specific needs.
Weekly WP core Updates
Weekly Theme / Plugin Updates
Daily Offsite Backups
Activity Tracking
Premium Licenses
WooCommerce Support
Membership site Support
Web Application Firewall
Daily Malware Scanner
Malware Removal
Blacklist Monitoring
Block Bad Bots
Spam Protection
WordPress Hardening
Google Analytics Integration
Google / Bing Instant Indexing
Monthly Traffic Reports
Speed Up WordPress
Image Optimization
Global Content Delivery Network
Uptime Monitoring
Domain Expiration Monitoring
Performance Monitoring
SSL Expiration Monitoring
Keyword Monitoring
8 hour Response Time
On-Demand Support
Website Improvement
Try us on an ad-hoc basis to get a feel for our work. If you’re unsure what approach is best for your site, contact us and we’ll examine it, discuss your needs, and suggest the best way to proceed.
Website Repair
RM500
One-time cost to fix your WordPress error issue. An estimate will be provided if it costs more than RM500.
Why Ulement
Here are a few reasons why we are the best choice for you.
16
Years of WordPress Experience
We offer tailored services for small businesses and enterprises based on their unique needs. Our expert experience ensures individualized solutions.
Recommanded by Hosting Provider
We collaborate closely with Malaysia's hosting provider to offer WordPress solutions to their enterprise customers.
Zero Marketing
100% of our leads are mainly come from client referrals and SEO.
Supporting the Communities
Provided website solutions for Malaysia non-profits at no cost and organizing WordCamp Asia/Malaysia/Kuala Lumpur, WordPress meetup.
Need Help with Your WordPress Site? Get in touch with our expert team today!
Once we have received all your login details and payment, we will set up your plan within 24 business hours.
Common Questions
We do fix hacked websites. If your website was hacked while under our support and maintenance, we’ll fix it ASAP with no additional cost.
For others (sites not under our supervision), we will charge based on the extent of damage to the website. The price may vary depending on the amount of work involved.
Can your website load in less than 3 seconds? Are your WordPress cores / themes / plugins up to date? Is there any offsite backup? Do the themes and plugins come with licenses?
We have come across digital agencies using nulled themes / plugins. These can be risky to the client’s websites.
Full support and maintenance for your WordPress website, making sure that it is always secure with up-to-date cores, themes and plugins, web application firewall, offsite backup and performance optimized with lightning fast cloud hosting, and many more.
No refunds on maintenance service. Once signs up and work is started, no refund will be provided.
Yes, we do; we will use the On-Demand Support hour to fix it.
On rare occasions, if the website issue cannot be resolved in a timely manner, we will provide you with a quote before proceeding.
No, we do not offer FREE CDN. Some agencies promote the use of FREE CDN and we frankly think this is misleading marketing.
The ‘so called’ FREE CDN is actually a CloudFlare free plan. The grade A result from GTMetrix is the outcome of tests based on CloudFlare’s Hong Kong server.
Most of the time it will reroute the site visitor to somewhere further like US, for example. In reality, it is much slower to browse as real-life tests in Malaysia will prove.
We will bill you on a yearly basis.