No, we do not support WordPress.com
Website Maintenance and Support Services
Keep Your website Fast, Secure & Running Smoothly – Guaranteed!
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Google
5 Stars Reviews
Elementor
Performance
Expert
Jury of
Malaysia
Website Award
Winner of
Malaysia
Website Award
Organiser of
WordCamp
Asia & MY
Leading Website Maintenance and Support in Malaysia
We provide complete website solutions for your website. We also work closely with many hosting providers to support their enterprise clients.
Complete Solution:
Expert Maintenance, Security, SEO & Monitoring
Top-Tier WordPress Maintenance & Support
Get complete peace of mind with our full-service WordPress management. We handle everything from expert support, updates, and secure backups to content management, domain/hosting oversight, WooCommerce optimization, and premium plugin access.
Get Started Now!Expert WordPress Support
From SSL mismatch to Error Establishing a Database Connection to WordPress Fix Fatal Error, we will diagnose and fix whatever problem you face.
WordPress Update
Always keep WordPress, theme & plugin updated to ensure website safety and security and new functionally. To make sure that your website is performing at its best.
Offsite Backups
Daily offsite backup with encryption methods and storage on secure enterprise-grade cloud storage.
WooCommerce Support
Optimise, secure and support your online store to ensure it runs smoothly.
Content Management
Help with updating the content on your website, ensuring it adheres on-page SEO guidelines.
Activity Tracking
Keep track of user and system activity in logs for easy diagnosis when the website crashes.
Domain Management
Stay on top of your domain renewals so you won’t have to worry about losing your valuable domain.
Web Hosting Management
Host with our fast & secure cloud hosting, or we will assist you with your web hosting.
Premium Licenses
Cost saving of buying premium theme & plugin license. Access to our library that is worth more than RM10,000.
Website Security Solutions
Keep your website secure 24/7. We block attacks with a firewall and security headers, actively scan for malware daily, monitor search engine blacklists, stop bad bots and spam, and guarantee free malware removal if your site is compromised under our watch.
Get Started Now!WordPress Security
Web Application Firewall to keep your WordPress site safe and secure by blocking bad requests and bad bots.
Security Headers
Prevent the commonly reported vulnerabilities XSS attacks by defining trusted sources for loading scripts and resources, reducing the risk of code injection.
Daily Malware Scanner
24/7 Malware Scanning. Tracks every little change to zero at the precise location of the malware.
Malware Removal
If your website is compromised while managed by us, we’ll remove malware for FREE.
Blacklist Monitoring
Make sure your website is always safe for Search Engine, so that it will not drop from search rankings.
Block Bad Bots
Stops leeches, scanners and spammers, and improves traffic quality and overall site security.
Spam Protection
Blocks spam comments and trackbacks effectively, without captchas.
Solutions to Boost your SEO
Boost your ranking with targeted SEO strategies. We handle instant indexing, Search Console optimization, Analytics integration for insights, website performance enhancements (speed, images, CDN), and deliver monthly progress reports.
Get Started Now!Google / Bing Instant Indexing
Automatically inform Google / Bing of any content changes on your website to improve ranking.
Search Console Management
Optimise your website’s visibility and performance in search results.
Google Analytics Integration
Analytics to provide valuable insights on the website performance.
Monthly Traffic Reports
Monthly Traffic data from Google Analytics & Search Console, valuable insights on your website.
Improving Website Performance
Makes sure it loads fast and helps you get better conversations and rank better than your competitors.
Image Optimisation
Compress and reduce file size without sacrificing quality. Improve performance and website ranking.
Global CDN
Supercharge your website for global audience.
Website Surveillance for enhanced security
Keep a constant watch on your website’s vital signs. Our surveillance monitors uptime, performance speed, critical domain/SSL expirations, and keyword rankings to ensure your site runs smoothly and securely protects its assets.
Get Started Now!Uptime Monitoring
Ensure that your website is working smoothly and running at all times.
Domain Expiration Monitoring
Avoid losing domain and lost everything your website has been ranked for.
Performance Monitoring
Ensure that your website loads fast to improve conversions.
SSL Expiration Monitoring
Avoid Not Secure warning and losing traffic from search engine.
Keyword Monitoring
Avoid keyword page absence and losing precious keywords your website has been ranked for.
He's one of the best in the industry, with astounding skill and knowledge.
When you’re stuck with your website or server issues and you really have no solution or are looking for a fast, professional solution, Julian from Ulement is your guy. Don’t waste time trying to find the solution yourself; he can fix it extremely quickly because he is one of the best in the industry. His skill level and knowledge are astounding. When I am in despair with my website issue, this is my go-to person.
Nixon Lee
Entrepreneur
Do You need Website Support?
Experiencing website problems like slow speed, errors, malware, or outdated software? Our support services provide specific solutions, including comprehensive audits, optimization, malware cleanup, updates, quick fixes, and custom development.
Full Site Aduit
RM3,000
For website that wish to improve SEO, Security and performance issues.
We conduct an in-depth examination and thorough analysis of website SEO, design, performance, WordPress, and security.
Contact Us
Speed Optimisation
RM2,000
For slow website that wish to improve the website performance.
We will optimise your website and configure caching plugin to resolve the issue of slow loading times.
Contact Us
Malware Removal
RM1,500
For website that has been infected with malware and hacked.
We will remove malware from and implement WordPress Hardering to improve security. 6 months warranty.
Contact Us
WordPress Updates
RM1,000
For website that has not been updated for long time and is experiencing issues.
We will outdated WordPress, themes and plugins, and resolve any issues you encountered during the update process.
Contact Us
One-Time Support
RM500
WordPress support for resolving one error. Any additional issues will incur extra charges.
We will resolve one error on your website that you encountered. Any further issues will result in additional fees.
Contact Us
Custom Development
RM300
For websites that seek further development and improvement.
We will provide detailed quotation prior to any implementation. Development will take place on a staging site.
Contact Us
Why is Website Maintenance Important?
To keep your website secure, fast, and up-to-date, regular maintenance is a must. Don’t let security breaches or slow performance affect your SEO ranking.
WordPress
Vulnerability Statistics
Plugins were responsible for 97% of all new security vulnerabilities.
source Patchstack
Hacked
Website Threat Report
SEO spam was detected on 46.76% of all infected websites in 2022.
source Sucuri
Slow
Website Affect Sales
53% of visits are likely to be abandoned if pages take longer than 3 seconds to load.
source Google
Here are some common Malware problems
Deceptive site ahead warning
Warning from Google about unsafe site. Usually caused by unmanaged or nulled theme / plugin.
Japanese on Seacrh Results
Thousands pages with Japanese title and descriptions on search results. Caused by vulnerabilities.
Malicious files
Unbelievable number of malicious files are hidden everywhere, making them very difficult to locate, even with paid tools.
We have manually removed over
20,000
malicious files
in 2021!
Manually removed various files/codes from database, PHP, Javascript, WordPress core files, index, jpegs, invisible files, fake plugins, etc. These issues were caused by poor website maintenance, nulled themes/plugins, and insecure hosting environment.
Let's discuss how we can assist on your website today!
Connect with our experts to explore tailored solutions for your website.
Common Questions
Yes, we offer quick fixes for hacked sites at no extra charge for our maintenance clients.
Can your website load in less than 3 seconds? Are your WordPress cores / themes / plugins up to date? Is there any offsite backup? Do the themes and plugins come with licenses?
We have come across digital agencies using nulled themes / plugins. These can be risky to the client’s websites.
Website maintenance services include tasks that ensure a website remains secure, updated, and fully functional. These services cover regular cores, themes and plugins updates, web application firewall, security check, offsite backup and performance monitoring to maintain an optimal user experience and support SEO performance.
No refunds are offered once work has started on maintenance services.
Yes, we do; we will use the On-Demand Support hour to fix it.
On rare occasions, if the website issue cannot be resolved in a timely manner, we will provide you with a quote before proceeding.
No, we do not offer FREE CDN. Some agencies promote the use of FREE CDN and we frankly think this is misleading marketing.
The ‘so called’ FREE CDN is actually a CloudFlare free plan. The grade A result from GTMetrix is the outcome of tests based on CloudFlare’s Hong Kong server.
Most of the time it will reroute the site visitor to somewhere further like US, for example. In reality, it is much slower to browse as real-life tests in Malaysia will prove.
We will bill you on a yearly basis.