WordPress Website Support and Maintenance

Malaysia WordPress Managed Service

WordPress is the number ONE Content Management System, which powers 42% of the web
Big brand like NASA, White House, Harvard University are using WordPress for their website.

In Malaysia, there are estimates of 27K WordPress website
Including website like pocketimes.sinchew.com.my, iproperty.com.my, mdec.my and many .edu and .gov website.

Is WordPress Secure?
WordPress is very safe with regular security updates and patched.

Problems are cause by most of the website owner or freelancer, they do not know how to proper manage their website. With poor security knowledge, example like use easy password; use nulled plugin / theme; do not update core, theme and plugin; cheap shared hosting, etc 

Having a website without proper management is like having a handphone without password, having a house without a lock.

Why WordPress management very important?

These are some comment problem faced by of unmanaged WordPress sites.

Deceptive site ahead warning

deceptive site ahead
Warning from Google about unsafe site.
Caused by nulled theme / plugin.

Japanese keywords hacks

website hacked
Japanese title and descriptions.
Caused by vulnerabilities.

Malicious files

malicious files
Unbeliever of malicious files.
Caused by vulnerabilities.

We have manually removed over 20,000 of malicious files in 2021!

More than 20,000 malicious files (including malicious PHP files, malicious javascript files, malicious core files, malicious wp-config.php, , malicious index.php , malicious jpeg, malicious invisible files, etc.) have been manually removed because of poor website maintenance, nulled theme / plugin, unsecure hosting environment, etc.

Malaysia Best WordPress Website Maintenance

Managed by WordPress Expert

Let us take care of your website maintenance so you can focus on your business.
Subscribe to one of our WordPress Care plan, and we’ll have you on board in no time.
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WordPress Website Managed Plan Features

This is how we handle website maintenance.

WordPress Support and Management

WordPress Support

From SSL mismatch to Error Establishing a Database Connection to WordPress Fix Fatal Error, we will diagnose and fix whatever problem you faced.

WordPress Core Update

Always keep WordPress core update to ensure website safe and secure. To make sure your website is always performance at it best.

Theme / Plugin Update

We follow closely with WordPress vulnerability news, to make sure your website is always up to date and away from vulnerable theme / plugin.

Offsite Backups

Daily backup offsite backup with encryption methods and stored on secure servers.

Premium Theme / Plugin Licenses

Access to our library of premium theme & plugin licenses worth more than RM10,000.

Activity Tracking

Keep track of WordPress user and system activity to logs. So it can easily diagnose when the website breakdown.

WooCommerce Support

Secure and support your WooCommerce always running smoothly.
Need help with a specific WordPress issue?
See list of support

Website Security

WordPress Security

Web Application Firewall to keep your WordPress site safe and secure by blocking bad requests and bad bots.

Daily Malware Scanner

24/7 Malware Scanning. Tracks every little change to zero down on the precise location of the malware.

Hack and Malware Removal

If your WordPress site is compromised while hosted with us, we’ll remove malware for FREE.

Blacklist Monitoring

Make sure your website is always safe for Search Engine. So your website will not drop from search ranking.

Block Bad Bots

Stops leeches, scanners, and spammers and improves traffic quality and overall site security.

Spam Protection

Blocks spam comments and trackbacks effectively, without captchas.

SEO & Marketing

Google Analytics Integration

Analytics to provide valuable insight of the website performance.

Image Optimisation

Compress and reduce file size without quality drop. Improve performance and website ranking.

Monthly Traffic Reports

Monthly Traffic data from Google Analytics & Search Console, valuable insights for your website.

Website Visitor Journey Report

Understand your customer persona with insights, optimize your marketing to maximize conversations.
Example

Speed Up WordPress

Make sure it loads fast and help your get better conversation and rank better than your competitor.

Global CDN

Supercharge your website for global audience.

Website Monitoring

Uptime Monitoring

Ensure your website is working smoothly and running at all times.

Domain Expiration Monitoring

Avoid losing domain and lost everything your website rank for.

Performance Monitoring

Ensure your website is loads fast and improved conversions.

SSL Expiration Monitoring

Avoid Not Secure warning and losing traffic from search engine.

Keyword Monitoring

Avoid keyword page absence and lost the keyword your website rank for.

Web Server Management

Lightning Fast Performance Stack

Lighting fast and secure your hosting that optimise and hardening for WordPress.

Staging Environment

Staging Environment for development, update safely on staging before live.

Database Optimisation

Optimise database to reduce bloat for better performance.

PHP Upgrade

We will upgrade your server & website PHP version when the time is ready.

Server Monitoring

Monitor server load, memory, hard disk usage, services and more.

Server Backup

Safeguard your server with automatically backup. Daily snapshots.

Highly Recommended by Hosting Providers

Basically, we do not do any paid marketing. Our clients are from words of mouth,
and recommendation from Malaysia hosting providers.
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Personal Care

Website Maintenance

150

Personal care plan for small traffic site.

Personal care plan provides the basic maintenance and security measures that every WordPress website requires. 
Get Started

WordPress Support and Management

Weekly WordPress core Updates
Weekly Theme / Plugin Updates
Weekly Offsite Backups
24/7 Monitoring
Activity Tracking
4 hours WordPress Support
Premium Theme & Plugin Licenses
Website Disaster Plan
WooCommerce site Support
Membership site Support

WordPress Website Security

Basic Web Application Firewall
Block Bad Bots
Block Spam
WordPress Hardening
Malware scanner
Hack & Malware Removal
Blacklist Monitoring

SEO & Marketing

Google Analytics Integration
Image Optimisation
Monthly Traffic Reports
Speed Up WordPress
Website Visitor Journey Report
Global CDN

Website Monitoring

Uptime Monitoring
Domain Expiration Monitoring
Performance Monitoring
SSL Expiration Monitoring
Keyword Monitoring

Business Care

Website Maintenance

400

Most Popular care plan of our WordPress managed service, best for corporate site.

Business care plan provides the essential maintenance and security measures that every WordPress website requires, combining with WordPress Support. Everything you need to properly manage, maintain, and secure your website.
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WordPress Support and Management

Weekly WordPress core Updates
Weekly Theme / Plugin Updates
Daily Offsite Backups
24/7 Monitoring
Activity Tracking
4 hours WordPress Support
Premium Theme & Plugin Licenses
Website Disaster Plan
WooCommerce site Support
Membership site Support

WordPress Website Security

Web Application Firewall
Block Bad Bots
Block Spam
WordPress Hardening
Malware scanner
Hack & Malware Removal
Blacklist Monitoring

SEO & Marketing

Google Analytics Integration
Image Optimisation
Monthly Traffic Reports
Speed Up WordPress
Website Visitor Journey Report
Global CDN

Website Monitoring

Uptime Monitoring
Domain Expiration Monitoring
Performance Monitoring
SSL Expiration Monitoring
Keyword Monitoring

Web Server Management (Optional)

Lightning Fast Performance Stack
Staging Environment
Database Optimisation
PHP Upgrade
Server Monitoring
Server Backup

Premium Care

Website Maintenance

Custom

Due to popular demand, we provide custom our care plan for client specify need.

Premium care plan provides the essential maintenance and security measures that every WordPress website requires, combining with WordPress Support. Everything you need to properly manage, maintain, and secure your website.

Plus retainer service that help to create graphic, new content, new pages or even new function development.
Get Started

WordPress Support and Management

Weekly WordPress core Updates
Weekly Theme / Plugin Updates
Daily Offsite Backups
24/7 Monitoring
Activity Tracking
4 hours WordPress Support
Premium Theme & Plugin Licenses
Website Disaster Plan
WooCommerce site Support
Membership site Support

WordPress Website Security

Enterprise Web Application Firewall
Block Bad Bots
Block Spam
WordPress Hardening
Malware scanner
Hack & Malware Removal
Blacklist Monitoring

SEO & Marketing

Google Analytics Integration
Image Optimisation
Monthly Traffic Reports
Speed Up WordPress
Website Visitor Journey Report
Global CDN

Website Monitoring

Uptime Monitoring
Domain Expiration Monitoring
Performance Monitoring
SSL Expiration Monitoring
Keyword Monitoring

Web Server Management

Lightning Fast Performance Stack
Staging Environment
Database Optimisation
PHP Upgrade
Server Monitoring
Server Backup

WordPress Website Support and Maintenance

Frequently Asked Questions

How do I get with WordPress Support and Maintenance?

Full support and maintenance for your WordPress website, making sure that it always secure with core, theme and plugin always up to date, web application firewall, offsite backup and performance optimized with lightning fast cloud hosting, and many more.

How to check is WordPress website is well managed?

Is your website loads less than 3 sec? Is your WordPress core / theme / plugin up to date? Is there any offsite backup? Is theme and plugin comes with license?

We found some digital agency use nulled theme / plugin that is brings risk to client website.

Do you support WordPress.com

No, we do not support WordPress.com

Do you support WordPress.org

Yes, we support WordPress.org, you may contact us to learn more.

Do you fix hacked website?

Yes we do. If your website getting hacked while under our support and maintenance, we'll fix it ASAP with no additional cost.

Non managed website will charge based on the hacked and damaged of the website. The price may vary because of the amount of works need to be done.

Do you provider FREE CDN?

No, we do not offer FREE CDN. There are some agencies use FEE CDN is misleading marketing.

The so call FREE CDN is using CloudFlare free plan. The grade A result from GTMetrix is because it tests based on CloudFlare’s Hong Kong server.

Most of the time it will reroute the site visitor to somewhere farther, for example like US. It actually much slower to browse in real-life test in Malaysia.

My website have some problems, do you fix for FREE?

In most case, we will fix some minor issues when client sign up our support and maintenance services.

But in some rare case, when the website requires over 2 working hours to solve. We will suggest a proper site audit, to find the role of the problem and solve it. All these will be additional cost.

What is your Website Disaster Plan?

We do not use local backup, all the websites are daily offsite backup.

Therefore we can easily spin up a new web server to restore the website when shit happens.

Reviews from Our Clients

UlementUlement | Web Design, SEO, WordPress Support and Maintenance
5 Stars - Based on 58 User Reviews

Contact us today to protecting your WordPress website
with proper maintenance and support by expert.

Once we have all your login details and payment, we’ll have your plan set up within 24 business hours.
Ulement . Malaysia Web Design . SEO . WordPress Manage & Maintain Services

Free Website Audit

By telling us a little about your website. 
No obligations, no catches, just real results.
We will email you within 2-5 business days.
We won't spam you, ever.
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