WordPress Website Support and Maintenance
Malaysia WordPress Managed Service
Big brands like NASA, White House and Harvard University are using WordPress for their websites.
In Malaysia, there are more than 30K WordPress website, including pocketimes.sinchew.com.my, iproperty.com.my, mdec.my and many .edu and .gov websites.
Is WordPress Secure?
WordPress is very safe with regular security updates and patches.
Why is WordPress management very important?
Plugins and themes are responsible for 96% of WordPress security 2020 vulnerabilities
In 2019, over 56% of all CMS applications were out of date at the point of infection
30.95% are still running a vulnerable version of WordPress 3.6.
Fast loading websites decrease bounce rates and improve ranking
These are some common problems you’ll find in unmanaged WordPress sites.
Deceptive site ahead warning
Japanese keywords hacks
Malicious files
We have manually removed over
20,000
malicious files in 2021!
poor website maintenance, nulled themes / plugins, insecure hosting environment, etc.
Malaysia's Best WordPress Website Maintenance
Managed by WordPress Experts
Subscribe to one of our WordPress Care plans, and we’ll have you on board in no time.
WordPress Website Managed Plan Features
This is how we handle website maintenance.
WordPress Support and Management
WordPress Support
WordPress Core Update
Theme / Plugin Update
Offsite Backups
Premium Theme / Plugin Licenses
Activity Tracking
WooCommerce Support
Website Security
WordPress Security
Daily Malware Scanner
Hack and Malware Removal
Blacklist Monitoring
Block Bad Bots
Spam Protection
SEO & Marketing
Google Analytics Integration
Google / Bing instant indexing
Image Optimization
Monthly Traffic Reports
Website Visitor Journey Report
(Beta & by request)
Speed Up WordPress
Global CDN
Website Monitoring
Uptime Monitoring
Domain Expiration Monitoring
Performance Monitoring
SSL Expiration Monitoring
Keyword Monitoring
Web Server Management
Lightning Fast Performance Stack
Staging Environment
Database Optimization
PHP Upgrade
Server Monitoring
Server Backup
Highly Recommended by Hosting Providers
referrals and recommendations from Malaysian hosting providers.
Personal Care
Website Maintenance
Personal care plan provides the basic maintenance and security measures that every WordPress website requires.
48 hour response time
WordPress Support and Management
WordPress Website Security
SEO & Marketing
Website Monitoring
Business Care
Website Maintenance
Business care plan provides the essential maintenance and security measures that every WordPress website requires, combined with WordPress Support. It’s everything you’ll need to properly manage, maintain and secure your website.
24 hour response time
WordPress Support and Management
WordPress Website Security
SEO & Marketing
Website Monitoring
Web Server Management (Optional)
Other Website Services
WordPress Support
500
See our list of WordPress support that we offer.
Retainer Service
500
Our clients range from SMEs to GLCs, local to international.
In-depth Site Audit
2,500
We’ll get to the root of your website issues and propose solutions.
Server Management
150
Server that fine tuned for WordPress website.
Speed Optimization
1,000
Malaysia's 1st & only Elementor Performance Expert.
Malware Removal
1,500
Over 20,000 of malicious files removed in 2021!
WordPress Website Support and Maintenance
Frequently Asked Questions
Full support and maintenance for your WordPress website, making sure that it is always secure with up-to-date cores, themes and plugins, web application firewall, offsite backup and performance optimized with lightning fast cloud hosting, and many more.
Can your website load in less than 3 seconds? Are your WordPress cores / themes / plugins up to date? Is there any offsite backup? Do the themes and plugins come with licenses?
We have come across digital agencies using nulled themes / plugins. These can be risky to the client’s websites.
We do fix hacked websites. If your website was hacked while under our support and maintenance, we'll fix it ASAP with no additional cost.
For others (sites not under our supervision), we will charge based on the extent of damage to the website. The price may vary depending on the amount of work involved.
No, we do not support WordPress.com
Yes, we support WordPress.org, you may contact us to learn more.
No, we do not offer FREE CDN. Some agencies promote the use of FREE CDN and we frankly think this is misleading marketing.
The ‘so called’ FREE CDN is actually a CloudFlare free plan. The grade A result from GTMetrix is the outcome of tests based on CloudFlare’s Hong Kong server.
Most of the time it will reroute the site visitor to somewhere further like US, for example. In reality, it is much slower to browse as real-life tests in Malaysia will prove.
In most cases, we will fix some minor issues when clients sign-up for our support and maintenance services.
But in some rare cases when a website requires over 2 working hours to solve, we will suggest a proper site audit, to find the root of the problem. These would incur additional costs.
We do not use local back-ups; all the websites are given a daily offsite backup. With this, we can easily spin up a new web server to restore the website when the unexpected happens.